At Parker and Parker, we understand how important it is to stay updated on the status of your order. That’s why we provide an easy-to-use order tracking system that allows you to follow your package from the moment it leaves our warehouse to when it arrives at your doorstep.
How to Track Your Order
Once your order has been shipped, we’ll send you an email with a tracking number and a link to the courier’s tracking page. You can use this number to track the progress of your shipment in real-time.
To track your order, follow these simple steps:
- Check Your Email: After your order has shipped, look for a shipping confirmation email from us. It will include your tracking number and a link to track your package.
- Visit the Courier’s Website: Click on the tracking link provided in the email, which will redirect you to the courier’s tracking page (e.g., Royal Mail, DHL, UPS).
- Enter Your Tracking Number: On the courier’s website, enter the tracking number provided in your email to see the current status and estimated delivery date.
Tracking Status Updates
While tracking your order, you will see updates on the following:
- Shipping Confirmation: Your order has been processed and is on its way.
- In Transit: The package is on its way to you, and you can track its journey.
- Out for Delivery: The courier is on their way to deliver your package.
- Delivered: Your order has arrived at your shipping address.
What If My Order Is Delayed?
We strive to deliver all orders on time, but occasionally, external factors (e.g., weather conditions, shipping carrier delays, etc.) may cause delays. If your tracking shows that your order is delayed, we recommend waiting a bit longer, as it may still be in transit.
If your order has not been delivered within the expected timeframe, please contact our customer service team, and we’ll work with the carrier to resolve the issue.
Lost or Missing Packages
If your order status shows as “Delivered” but you haven’t received it, please double-check your delivery address and surrounding area for your package. Sometimes, packages are left with neighbors or in secure locations around your home.
If you still can’t find it, please reach out to our customer support team, and we’ll assist you in resolving the issue with the carrier.